Products
Our online shop offers a comprehensive range of spray guns, cup systems, filter technology, respiratory protection, spare parts and accessories, which may vary slightly from country to country.
You can search via free text search or by using filters. If you are looking for a specific spare part, you can find exactly what you need in no time at all with the spare parts finder.
On each product page we display the most important information. If you have any further questions, you can contact SATA directly using the contact form.
Order
As our processes are fast, parcels might have already been sent out. In this case we cannot change the order. Then return the parcel in accordance with our cancellation policy and place a new order.
Unfortunately we can't refund price differences after a purchase is made.
Payment & Delivery
You can pay with credit card, debit card or PayPal.
We ship via express delivery. You can see the exact delivery date for your items directly on the respective product detail page.
Deliveries with an order value higher than £100 / $100 are free of charge. Orders with a value lower than £100 / $100 will be charged the regular shipping cost of £8.5 plus tax, if applicable. You can see the exact shipping costs on the product detail page and in your shopping basket.
As soon as your parcel leaves our logistics centre, you will receive a shipping notification with a tracking number and can check the current shipment status in the DPD shipment tracking system.
SATA Account
If you want to create an account please follow the registration process. As well as your name and email address, you will also need to provide a billing address and choose a password of at least 8 characters. Once you have filled in all the required fields correctly, clicking ‘Continue’ will create your customer account and you will be automatically redirected to it.
Creating a SATA account gives you the possibility to save your data once so you don't have to type in your data with every purchase. Furthermore, you can always review your purchases and save your favorite products.
To get to your account, please click on the "Your Account" icon on the top right corner.
To change your password, you must be logged in. If you have forgotten your password, you can reset it via ‘I have forgotten my password’.
To change your account information, you must log in to your account. Under ‘Addresses’, you can change your address or add a new one. Under ‘Your Profile’, you can change your login details.
Return policy
Detailed information on our return policy you can find under Right of revocation.